When traveling to a foreign country, tourists vacationing in Italy may encounter problems if they are not familiar with the laws and regulations safeguarding their rights regarding travel, reception and hospitality.
Having the right information at hand is always a good idea, particularly information about your rights as a tourist in Italy; about your destination and the services and transport you use; and about formalities such as documents, visas, healthcare and currency.
In response to this need, the Italian Ministry of Tourism drew up the Charter of Rights for Tourists in 2010.
The guide contains information useful to tourists organizing their travels to Italy and explains in detail the laws in force.
Following this link you can find a section that summarize the principal and most useful information from the Charter.